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Gordon Bjorman
0 min read


SMB Vendor Risk Management: Request Due Diligence Information From Vendors
This document serves as a guideline for evaluating the risks and ensuring that third-party vendors align with the security and compliance...
Gordon Bjorman
1 min read


Why You Should Understand SLA Components
When an SMB (Small and Medium-sized Business) works with a SaaS (Software as a Service) or PaaS (Platform as a Service) provider, it's...
Gordon Bjorman
1 min read


Sometimes Cybersecurity is not a complex set of technical actions.
Sometimes it is just blocking a caller so they move onto someone else.
Gordon Bjorman
1 min read

Block telemarketers on your iPhone
Sometimes Cybersecurity is not a complex set of technical actions. Sometimes it is just blocking a caller so they move onto someone else.
Gordon Bjorman
1 min read


Technologists: we can do better. We need to do better.
Taking on jobs where you lack the technical qualifications, much less the basic skills, destroys the credibility of all practitioners in...
Gordon Bjorman
1 min read


Leverage Passive Talent Engagement Prior To Separation
Most job seekers are actively looking for their next career move. They’re on job boards, attending career fairs, and networking like...
Gordon Bjorman
1 min read


Why the SaaS Sales Demo Method is Awful for SMBs
If you're an SMB owner or manager, chances are you're always on the lookout for new software that can help you streamline your operations...
Gordon Bjorman
2 min read


Expectation management in a service delivery environment #CX #UX
I was speaking with a colleague sharing #SaaS platform experiences and she asked me an important question about support roles in relation...
Gordon Bjorman
2 min read


Pre & Post Military Retirement Mentoring
Recently I was approached with an opportunity to mentor people from two diverse groups: military members preparing for retirement...
Gordon Bjorman
2 min read


Did you know that military retirees are prime candidates for mentoring?
They come from a culture of mentoring and being mentored. In fact, many of them are looking for mentors to help them adjust to their new...
Gordon Bjorman
1 min read


Preparing to retire from the Military?
Learn about the benefits available to veterans and how to access them. Your most important benefit is your network of fellow veterans!...
Gordon Bjorman
1 min read
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